Product details
- Type Services
- SKU 100.100.44
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Carefree All Around SRV®4/5 EU
Warranty extension by 1 year, minimum term 3 years, then extendable by 1 year. Valid for device loacations within the EU.
Includes:
à Two service calls per year on call when required (maintenance, calibration and training, break-down)
à All spare parts (Not included are holders and adapters.)
à 1 high-quality industrial PC for high data throughput and 365-24/7 operation (7-year availability guarantee for spare parts, manufacturer's on-site warranty) within a 3-year term
à Free replacement of the PC in case of irreparable defects or to bridge repair times longer than 1 day
à Free software updates for OCA software
à New software functionalities at a preferential price
à Unlimited telephone support (phone, Skype, MS Teams, Zoom, team viewer)
Conditions for all service and maintenance packages
à Payment of the annual sum at the beginning of the term
à For industrial PC: Delivery of the PC / the software immediately after the start of the term
Special Conditions
à Payment for three years: 10 % discount
à Duration reduced to one year:25 % surcharge
à Second device at the same location (applies across generations): 30% discount
à Each additional device (from third device) at the location (applies across generations):
50% discount