Maintenance Contract SRV®4/5 EU

In stock
SKU: 100.100.42
Regular price €8.568,00 VAT included.
Period to be paid for

Product details

  • Type Services
  • SKU 100.100.42

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Maintenance Contract SRV®4/5 EU

Calibration, Maintenance and service contract, minimum term 3 years, then extendable by 1 year. Valid for device loacations within the EU.

Includes:

à  Another "emergency" visit for urgent problem solving when needed

à  Repair/spare parts credit up to a total volume of 1,500.00 € per year

à  One service visit per year (maintenance and calibration)

à  Free software updates for OCA software

à  New software functionalities at a preferential price

à  Unlimited telephone support (phone, Skype, MS Teams, Zoom, team viewer)

 

Conditions for all service and maintenance packages

à  Payment of the annual sum at the beginning of the term

à  For industrial PC: Delivery of the PC / the software immediately after the start of the term

Special Conditions

à  Payment for three years: 10 % discount

à  Duration reduced to one year:25 % surcharge

à  Second device at the same location (applies across generations): 30% discount

à  Each additional device (from third device) at the location (applies across generations):
50% discount